Introduction

Harwoods Properties LTD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard personal information when you interact with us in connection with our property development, management, lettings services, and technology consulting services.

We adhere to applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​​​

Data We Collect

We collect personal data to provide and improve our services. This may include:

​

1. Property Development, Management, and Lettings:

- Tenants and Landlords: Contact information (name, address, phone number, email), identification documents (passport, driving license), financial data (bank details, income details), and tenancy agreements.
- Contractors and Suppliers: Contact details, contract information, and payment details.

2. Technology Consulting Services:

- Client contact information (name, email, phone number, job title).
- Professional and business-related data (project requirements, company details, and related communications).

3. Automatically Collected Data:

- Website usage data (cookies, IP addresses, browsing activity).

- Service enquiry data

- We may also collect additional data with your explicit consent.

​

How We Use Your Data

We use your personal data for the following purposes:

1. Service Delivery: To provide property management, lettings, and consulting services.
2. Compliance: To meet legal and regulatory obligations, including anti-money laundering (AML) and fraud prevention checks.
3. Communication: To respond to inquiries, provide updates, and manage client relationships.
4. Business Administration: To process payments, manage contracts, and maintain business records.
5. Marketing: To provide information about our services (with your consent where required).

​

Legal Basis for Processing

We process your data on the following legal bases:

- Contractual necessity: To fulfil our obligations under tenancy agreements or consulting contracts.
- Legal obligations: To comply with regulatory requirements.
- Legitimate interests: To manage our operations, improve services, and maintain business relationships.
- Consent: For marketing or other optional activities, where required.

​

Data Sharing

We may share your personal data with:

1. Service Providers: Third-party suppliers and contractors assisting in service delivery.
2. Legal and Regulatory Authorities: For compliance with legal and regulatory requirements.
3. Professional Advisors: Such as lawyers, accountants, and consultants.
4. Clients and their customers: For contract-related purposes where we act as a third-party supplier.

​

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods may vary based on the nature of the data and applicable legal requirements.

​

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Measures include secure servers, encryption, access controls, and regular security reviews.

 

Under data protection law, you have the following rights:

1. Access: Request access to your personal data.
2. Correction: Request correction of inaccurate data.
3. Erasure: Request deletion of data where it is no longer necessary.
4. Restriction: Request restriction of data processing under certain conditions.
5. Objection: Object to processing based on legitimate interests.
6. Data Portability: Request transfer of your data to another service provider.

​

Cookies and Tracking Technologies

We use cookies to improve website functionality and gather usage analytics. You can manage cookie preferences through your browser settings.

​

International Transfers

If we transfer your data outside the UK or EEA, we ensure it is protected with appropriate safeguards, such as standard contractual clauses or equivalent measures.

​​

Contact Us

For questions or concerns about this policy or your data, please contact:

Harwoods Properties LTD
tess@harwoodsproperties.com (Director)